by Brad Hieneman
Do you want a tip on how to increase your lead flow by 10% to 35%?
Using a live voice to answer your phones has been proven to do just this. With the onset of CTi's new marketing packages and the dashboard capabilities of the leads that come in through this marketing, we've had the ability to track hundreds of phone calls to Dealerships across the country. Some of the Dealerships used voice mail or answering machines to answer their business line while others used a live voice (either an answering service, office person or having the calls come directly to their phone). In all cases where the calls came to a live voice, hang ups decreased and the number of people who ended up giving their information increased from 10% to 35% in instances where the Dealer switched from machine to live voice. This is a huge increase for something that is very easy to implement. Take a look at how your business phones are being answered and see if there is a gold mine waiting to be tapped.
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